Use of Cookies and Other Tracking Mechanisms

Last Updated: Feb 12, 2025

We use cookies and similar tracking technologies to track information about your use of our Website and Services, enhance your experience, and combine this information with other personal information we collect. By using our Website and Services, you agree to the use of these technologies as described below.

What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

We use several categories of cookies and each performs different functions. You can learn more about cookies and their functions generally by visiting an information website like allaboutcookies.org.

Cookie Category
Functions

Strictly necessary cookies

These are cookies that are required for the operation of our Website. They include, for example, cookies that enable users to log into secure areas of our Website.

Analytical/performance cookies.

These types of cookies allow us to recognize, count the number of visitors, and see how visitors move around our Website when they are using it. This assists us to improve the way in which our Website works, for example, by ensuring that you can find what you are looking for easily.

Functionality cookies.

These cookies are used to recognize you when you return to our Website. They enable the personalization of content, recognition of users, and also remember your user preferences (for example, your choice of language or region).

Targeting cookies.

These cookies record your visit to our Website, the individual pages visited, and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites, this type of cookie may also be used to track your movements across different websites and to create profiles of your general online behavior. Information collected by tracking cookies is commonly used to target online advertising.

The four types of cookies above will either be session cookies, which expire once you close your browser, or persistent cookies, which remain after you close your browser. Additionally, we use technologies such as HTML5 storage, clear GIFs and pixel tags for website functionality and analytics.

You can manage your cookie preferences through your browser settings. Currently, our systems do not honor browser “do-not-track” requests. You may disable certain tracking; however, please note that disabling cookies may affect the functionality of our Website and Services.

How to Contact Capio

Contact Our Data Privacy Office if:

  • You have questions or comments about this Policy (we’ll respond within a reasonable time, typically within 10 business days)
  • You want to access, update, or correct inaccuracies and cannot do it yourself
  • You have concerns about how we or our service providers handle your information
  • You would like to lodge a complaint 


Email: dpo@capio.app

Mail:


Capio Inc.

101 Frederick Street, Suite 600

Kitchener, ON N2H 6R3, Canada


 

By using our Websites and/or Services, you consent to the policies and practices described herein.